Integrity Comprehensive Transportation Services, Inc.

"Your transportation partner in group travel and student achievement"
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Transportation Management
Standards of the Trade
 
  

     The Transportation Management Standards of the Trade is the governing concept behind Integrity Comprehensive Transportation Services, Inc.  The conception of  these standards comes from the culmination of  the lifelong career and personal experience of Lieutenant Colonel George Roosevelt Lee (Retired).

 

     He was called to glory on January 2, 2006 but he left behind a wealth of knowledge and experience that he shared during is tenure as Director of Transportation for Richland County School District One Student Transportation Services Department in Columbia, South Carolina. I had had pleasure of knowing him as a director, a father figure and as one of my mentors. He provided the environment  for me to earn my first opportunity in school bus transportation management and was the driving force behind my rapid career progression and with the creation of this company.

 

      The basic principles contained in the transportation management standards of the trade have propelled the Richland County School District One Transportation Department to its success as being one of the highest performing transportation departments in the state of South Carolina and it will contribute to the continued success of Integrity Comprehensive Transportation Services, Inc.

 

K. Johnson

Owner/President

Integrity Comprehensive Transportation Services, Inc.

 

 

Transportation Management

Standards of the Trade

 

 

Assessment Standards for Transporters

 

 

Quality of Service

 

  • Timeliness

  • Damages or Losses
  • Accuracy

 

Cost Effectiveness

 

  • Cost Avoidance
  • Cost Savings

 

Customer Satisfaction

 
  • Perception (Real and Unreal)
  • Feedback
  • Responsiveness
  • Products