Transportation Management Standards of the Trade

Assessment Standards for Transporters

  

The Transportation Management Standards of the Trade is the governing concept behind Integrity Student Transportation Services, LLC.  The conception of  these standards comes from the culmination of  the lifelong career and personal experience of Lieutenant Colonel George Roosevelt Lee (Retired). He was called to glory on January 2, 2006 but he left behind a wealth of knowledge and experience he shared during his tenure as Director of Transportation for Richland County School District One in Columbia, South Carolina.


The basic principles contained in the transportation management standards of the trade have propelled the Richland One Student Transportation Services Department to its success as being one of the highest performing student transportation departments in the state of South Carolina and it will contribute to the continued success of Integrity Student Transportation Services, LLC


Quality of Service

  • Timeliness
  • Damages or Losses
  • Accuracy

Cost Effectiveness

  • Cost Avoidance
  • Cost Savings

Customer Satisfaction

  • Perception (Real and Unreal)
  • Feedback
  • Responsiveness
  • Products